• Category:
    CRM / Collaboration
  • Stack:
    React, Flask, SQLite, WebSocket, AWS S3
  • Date:
    18 June, 2024

The Challenge

CustomerGo needed a modern, multi-team collaboration system that brings together customer data, communication history, and shared files—without forcing users into overly complex CRM workflows.

Our Solution

We built a unified dashboard system with modular spaces, lightweight automation, and rich customer detail panels:

  • Custom workspaces for Sales, Recruiting, Marketing, and Legal
  • Contact-level timeline with tasks, emails, and file history
  • Built-in document management with size tracking and folders
  • Responsive UI with light/dark mode toggle and user roles

Results & Impact

  • Improved task and file visibility across departments
  • Reduced onboarding time for new agents by 40%
  • Increased lead response speed via integrated email workflows
  • Enabled 360° customer view without switching tools