CustomerGo – Unified Workspace for Sales & Support Teams
CustomerGo – Unified Workspace for Sales & Support Teams
Category:
CRM / Collaboration
Stack:
React, Flask, SQLite, WebSocket, AWS S3
Date:
18 June, 2024
The Challenge
CustomerGo needed a modern, multi-team collaboration system that brings together customer data, communication history, and shared files—without forcing users into overly complex CRM workflows.
Our Solution
We built a unified dashboard system with modular spaces, lightweight automation, and rich customer detail panels:
Custom workspaces for Sales, Recruiting, Marketing, and Legal
Contact-level timeline with tasks, emails, and file history
Built-in document management with size tracking and folders
Responsive UI with light/dark mode toggle and user roles
Results & Impact
Improved task and file visibility across departments
Reduced onboarding time for new agents by 40%
Increased lead response speed via integrated email workflows
Enabled 360° customer view without switching tools